Instrument Return Policy

When a new or used instrument is purchased at Horn Hospital, L.L.C. a buyer has up to three days after purchase to return the instrument. Buyer is responsible for cost of instrument in case of damage or loss.

In Store Purchases

If the instrument is purchased in the store, your three days start the day you purchased the instrument.

Over Phone Purchases

If you purchased the instrument via phone, and it was shipped to your home, then your three days start the day the instrument was delivered to your home.

Returns via Shipment

For instruments that are returned via shipment; buyer is responsible for paying the return shipment fee. Buyer must return instrument in original or like packaging of original shipment. Buyer must provide retail value insurance coverage.